Last updated: February 2024
Opt-out options: DO NOT USE MY DATA
BP Mobile LLC (“we,” “us” or “our”) takes your privacy seriously. This Privacy policy (“Privacy policy”) explains our data protection policy and describes the types of information we may process when you access, use and/or interact with us via the website available at https://iscanner.com/ (hereinafter, the “Website”).
Note that the present Privacy policy is applicable only with respect to data that may be collected, stored, processed when you access and/or use the Website. This Privacy policy does not apply to data that is collected, stored, processed when you access and/or use iScanner mobile Apps introduced on the Website (hereinafter, “iScanner Apps” collectively and “iScanner App” either for iOS or Android separately). Therefore, if you want to learn more about data processing practices applicable to iScanner Apps introduced on the Website, please visit the corresponding iScanner App (for iOS or Android) Privacy Policy.
The Website is developed for general information and promotional purposes. It contains numerous articles, including detailed descriptions of functionalities of iScanner Apps, tutorials, answers to FAQ regarding iScanner Apps, blog with useful notes and materials. The Website also provides a cloud storage service that allows users to save, store, manage and work with documents and files through a personal account created on the Website or via one of iScanner Apps (hereinafter, “iScanner account”).
When we refer to personal data (or personal information) we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, in particular by reference to such data. It is a natural person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social status.
The scope of data we process may vary depending on the types of actions and operations you perform using the Website (see Section II for more details). Nevertheless, the provisions of this Privacy policy are applicable to both active users of the Website (e. g. those who have iScanner account and use cloud storage service on the Website) and to any other persons who visit the Website (collectively, “users”).
For the purposes of the GDPR, we are the data controller, unless otherwise stated.
PLEASE READ CAREFULLY THE FOLLOWING PRIVACY POLICY, FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL INFORMATION MAY BE PROCESSED. WHEN YOU USE THE WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS PRIVACY POLICY.
IF YOU ARE A CALIFORNIA RESIDENT PLEASE READ THE FOLLOWING IMPORTANT NOTICE
Under the California Consumer Privacy Act of 2018 (CCPA) California residents shall have the right to request:
Please use the navigation links through this Privacy policy:
All about the categories of information, its sources and purposes of processing
Please mind that according to CCPA personal information does not include de-identified or aggregated consumer information.
How your information can be shared
Please note that all third parties that are engaged in processing user data are service providers that use such information on the basis of agreement and pursuant to business purpose.
To submit a verifiable consumer request for access, portability or deletion of personal data please contact us at support@iscanner.com or using this contact form. Please include in the text of your request the wording “Your rights to maintain confidentiality in the state of California”.
When submitting a verifiable request, you should be ready to:
We will not be able to respond to your request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm that the personal information relates to you. We may ask you for additional information or documents to verify your identity. We may also carry out checks, including with third party identity verification services, to verify your identity before taking any action with your personal information. This is regarded as a safeguard measure to prevent disclosure of your personal information under a fake or scum request.
We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete after the purpose is fulfilled.
We try to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Please note that we are only required to respond to two requests per customer each year.
Nothing in the way we deal with your request shall be interpreted as discrimination, which means that we will not set up different pricing or products, or different level or quality of services for you, if you choose to exercise your rights. However, in some circumstances, we may not be able to provide services if you choose to delete your personal information from our records.
We do not sell any of your personal data to third parties.
There are several categories of information that may be processed when you access, use and/or interact with the Website.
Functional information
We may process the following categories of information if you have an active iScanner account and you access, use such iScanner account on the Website. The processing of such information is necessary for the adequate performance of the contract between you and us. Without such information it is impossible to provide the complete functionality of the Website and perform a full scope of services.
Authorization data. If you choose to use our cloud storage service you’ll need to create an iScanner account (via the Website or via one of iScanner Apps). When you create your iScanner account on the Website you’ll need to set up account credentials, i. e. login (email address) and password, and go through a verification process. To create an iScanner account on the Website, you can also tap “Continue with Apple” or “Continue with Google” or “Continue with Facebook” button available on the Website. In this case the information related to your Apple ID/Google account credentials/Facebook account credentials shall be used to sign in to your iScanner account.
Note that you are solely responsible for maintaining the confidentiality of your password used for logging in to your iScanner account. You are also responsible for all activities that occur under your iScanner account. You acknowledge and agree that we are not liable for any damages and/or losses that may occur as a result of someone else using your credentials to access your iScanner account (and/or data, files associated with your iScanner account) without your knowledge and express consent. You agree to notify us immediately if you become aware of any unauthorized use of your iScanner account credentials, any other breach of security relating to your iScanner account or if you suspect any unauthorized access and/or breach of security.
Please bear in mind that we DO NOT access, use, store, or share your Google user data. Authorization (if you choose the “Continue with Google” option) is performed via OAuth 2.0 which is a safe protocol implemented by Google to access Google API and obtain access tokens for users. Google API allows you to sign in to your iScanner account using your Google Account. If you have any inquiries regarding how your user data is used via Google API, you should address Google directly (please check Section IV for contact details).
User Account Data, i.e. files and documents stored and associated with your iScanner Account. If you have an active iScanner account you’ll be able to store and manage scanned files and documents you received using our iScanner App(s) and/or other files you choose to upload (hereinafter, ”User files”). All User files are stored using the server of our cloud storage provider. User files associated with your iScanner account will be synchronized on any device you might use for accessing such iScanner account (regardless of how you access your iScanner account: through the Website or through one of our iScanner Apps). Note that if you choose the option “Delete Account” in the Settings of the Website or one of our iScanner Apps, all User files associated with your iScanner account will be deleted and you’ll no longer have an opportunity to restore them. You may also choose to delete specific User files associated with your iScanner account, in this case you also will not be able to restore such files.
Your User files remain inaccessible to us or any third party without authorization. Only you can view, manage and share User files in your data storage associated with your iScanner account.
Information you may provide us via our support channels and contact forms (requests sent via this form or to the email address support@iscanner.com or via “Contact us” form available through your iScanner account or via special form for educators available on the Website). We may collect, store and process personal information that you submit via the abovementioned support channels and contact forms. In this case the following categories of information may be voluntarily provided by you: name, email address, the text of your message, files you choose to attach to your request (if this option is available). We use all this information solely for the purpose of considering and responding effectively to your requests (if necessary).
Payment information. If you choose to purchase a subscription on the Website the following methods of payment may be available to you:
Additionally, if you choose to cancel your subscription purchased on the Website via your iScanner account on the Website or using the communication channels specified in Section IX of our Terms of Use, we may request you to indicate one of the following:
Information that is processed automatically
When you access, use and/or interact with the Website, some information about your device and your user behavior may be processed automatically. This information is generally non-personal, i.e. it does not, on its own, permit direct association with any specific individual, and we may access it only in aggregated form. We process this information on the ground of our legitimate interests for improving the Website and giving our users the best experience.
We may use third-party automatic data processing technologies to analyze certain information sent by your device via the Website (analytics or advertising tools). Some of them may launch automated processing of your personal data, including profiling, which means any form of automated processing of personal data used to evaluate certain personal aspects relating to you, in particular to analyze or predict aspects concerning your personal preferences, interests, behavior, location or movements (see the list of data described below). Processing information through automatic data processing technologies starts automatically when you first time access the Website.
Email newsletters
If you have an active iScanner account we may use the information about your email address to send you communications (newsletters) regarding special subscription offers, new features and functionalities and other news related to iScanner Apps and/or the Website on the grounds of our legitimate interests. Sending you newsletters will allow you to stay up to date and receive the latest news about iScanner Apps and the Website, including about the best price offers. You also hereby acknowledge and accept the treatment of some categories of your personal data (i. e. the information about your name that you provide us, date of registration on the Website, subscription purchase date, geolocation data, activity information, etc.) for market analysis activities, particularly for the purpose of delivering you targeted newsletters that most align with your needs and interests. The information about your email address that we’ve received may be transferred to the email marketing tool for the purposes of optimization and automation of the email delivery process (please check Section IV to learn more about the tool’s privacy policies and practices). You may unsubscribe, opt-out of receiving newsletters to your email address at any time by using the resignation link provided in each email you receive from us. Your unsubscribe request shall be honored within a reasonable period of time. You will also have the opportunity to opt out of receiving our newsletters in advance when you Sign Up for a new iScanner account by choosing the relevant option on the Sign Up screen (“I don’t want to receive emails about iScanner updates and features” option).
Our mission is to constantly improve the Website and provide you with better user experiences. As part of this mission, we use your information for the following purposes:
(a) To make our service available and ensure the efficient operation of the Website. We use functional information and information that is processed automatically to provide you with all requested services and to ensure the efficient operation of the Website according to its intended purpose.
(b) To improve, test and monitor the effectiveness of the Website. We use the information that is processed automatically to better understand user behavior and trends, detect potential outages and technical issues, to operate, protect, improve, and optimize the Website.
(c) To communicate with you. We may use information that you voluntarily provide to us via our support channels and contact forms for the purposes of processing and responding (if necessary) to your requests, receiving your feedback, comments or suggestions about the operation of the Website, our iScanner Apps or on other matters. We also use the information we have to communicate with you through newsletters, i.e. to send you marketing notifications related to the Website and/or iScanner App(s), and let you know about our policies and terms.
(d) To prevent fraud and spam, to enforce the law. We really want the Website to be free of spam and fraudulent content so that you feel safe and free. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks, enforce our Terms of Use and applicable law.
If any new purpose for processing your data arises, we will let you know when we start to process information for that other purpose by introducing the corresponding changes to this Privacy policy.
We will not rent or sell your personal data to third parties, but we may share your information obtained via tools like cookies, log files, and device identifiers with third-party organizations that provide automatic data processing technologies for the Website. We do not control or influence these third parties’ tracking technologies or how they may be used.
Please note that while we partner solely with third parties that gave us assurance of application of necessary technical and organizational measures to protect your data, we cannot guarantee the absolute security of any information transmitted from the Website directly to such third parties. We are not responsible for any accidental loss or unauthorized access to your data through a fault of third parties.
We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of the Website:
| Entity name | Role, Services performed | Entity location | Link to Privacy Policy |
| Amazon Web Services, Inc. (a subsidiary of Amazon.com, Inc.) | Cloud storage provider | U.S.A. | https://aws.amazon.com/privacy/?nc1=f_pr Data Privacy FAQ:https://aws.amazon.com/compliance/data-privacy-faq/ |
| Apple Inc. | Authorization tool | U.S.A. | https://www.apple.com/lae/privacy/ |
| Facebook (Meta Platforms, Inc., Meta Platforms Ireland Limited) | Authorization tool | U.S.A. (Meta Platforms, Inc.), Ireland (Meta Platforms Ireland Limited) | https://www.facebook.com/privacy/explanation |
| Google LLC | Google Analytics (toolfor Website traffic analysis) Google reCAPTCHA(analytics engine forprotection the Websitefrom fraud and abuse,protection of Websiteusers from bots) Authorization tool | U.S.A. | Google Privacy Policy: https://policies.google.com/privacy?hl=en How Google uses informationfrom sites or apps that use itsservices: https://policies.google.com/technologies/partner-sites?hl=en https://support.google.com/analytics/answer/6004245 (seesection ‘Information for Visitorsof Sites and Apps Using GoogleAnalytics’) |
| Mindbox USA LLC | Email marketing tool | U.S.A. | https://maestra.io/documents/privacy-policy/ |
| PayPal Inc. / PayPal (Europe) S.à r.l. et Cie, S.C.A., other PayPal group of companies | Payment tool | U.S.A. / Europe | https://www.paypal.com/lt/webapps/mpp/ua/privacy-full |
| Stripe Inc., Stripe Payments Europe Limited | Payment tool | U.S.A. (Stripe Inc.), Ireland (Stripe Payments Europe Limited) | https://stripe.com/privacy https://stripe.com/en-lt/legal/privacy-center |
As it is indicated above we use Google Analytics service that tracks and reports the Website traffic. Google Analytics service uses different types of cookies to analyze user activity on the Website. If you want to learn more about the types of cookies and other data collected and processed by Google Analytics service provider (Google LLC) please visit https://support.google.com/analytics/answer/6004245 and https://policies.google.com/technologies/cookies. Note that we are not responsible for any usage of your data by the abovementioned third-party service provider (Google LLC) in violation of our instructions.
If you don’t want Google Analytics to use cookies you can block data collection following the instructions provided in Section IX of the present Privacy policy.
The Website may contain links to third party sites/services. You also may visit the Website following a link from a third party site. We are not responsible for the privacy practices of these third-party sites or services linked, including for the information or content contained within them (unless we are the providers of those sites and/or services).
We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances:
We work in the cross-border area and provide the Website to users around the world.
We and third-party organizations that provide automatic data processing technologies for the Website or our third-party partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that may not have the same data protection laws as in your home jurisdiction. We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information.
By using the Website, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of personal data as your country does.
For the purposes of data storage, we recourse to the services of the hosting organizations. We take your privacy seriously and, therefore, encrypt your personal data – if possible – before sending it to the hosting organizations for the purposes of its storage. We cooperate only with those hosting organizations that have passed our security and reliability check.
In particular, we recourse to the services of Amazon Web Services, Inc. (a subsidiary of Amazon.com, Inc.) that have adopted technical and organizational measures to protect your personal data against unauthorized/unlawful processing and accidental loss, destruction or other damage.
We will generally keep your information for as long as we need it for a lawful purpose: to perform the contract between you and us, provide you with a full scope of services, enforce our Terms of Use, and to comply with our legal obligations. User files associated with your iScanner account are stored using the server of our cloud storage provider until you choose to delete your iScanner account or specific files associated with your account. If you no longer want us to use your other information that we physically access and store, you can request that we erase it.
However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) for a purpose of compliance with certain legal obligations (such as taxation, accounting, audit), maintenance of safety and data backup settings or prevention of fraud or other malicious acts.
Applicable data protection laws give you certain rights regarding your personal information. You have the following rights in relation to your personal information that was collected:
To exercise any of the rights described above, you can contact us at support@iscanner.com or using this contact form. Please bear in mind that we ensure the above mentioned rights only with respect to the information that we physically access and store. We also would like to draw your attention to the fact that in order to process your request we first have to identify you as a user of the Website or of one of our iScanner Apps.
You also have the right to lodge a complaint with your local data protection or a supervisory authority if you reasonably believe that your rights under applicable data protection laws have been breached. Please note that when you exercise your right to lodge a complaint with your local data protection or a supervisory authority, you may be required to provide additional information and support your complaint with sufficient objective evidence. By lodging a complaint you agree to provide sufficient explanation as to what you believe impaired your rights. Additionally, in some cases prior to lodging a complaint with your local data protection or a supervisory authority, you may be required to send your initial claim directly to us and ask for clarifications if necessary.
When your information is processed automatically you may object to such processing in some circumstances. Where your information is processed for direct marketing purposes, you may ask to cease processing your data for these direct marketing purposes. In order to exercise this right please contact the third party service providers listed in the Section IV of this Privacy policy to learn how you can object to processing your data. Most of them have clear instructions on their privacy pages, functional API or other options.
If you are located in the European Union, you may address our representative when you have questions on privacy issues:
Konrad Gutowski, privacy @ bpmobile.com
How to delete User Account Data.
We have no access to your User files as they are stored in the cloud storage belonging to your personal iScanner account. If you no longer want these User files to be stored you should delete your iScanner account. Please follow the instructions below.
As a result of any of these methods, all User Account Data on our side will be deleted permanently, with no possibility of restoring.
How to opt-out of being tracked by Google Analytics
Google Analytics. If you want to opt-out of being tracked by Google Analytics you can install and enable Google Analytics Opt-out Browser Add-on. Additionally, you can manage cookies and/or delete cookies already set by Google Analytics through your browser settings. Further information on Google Analytics’ data practices and relevant instructions can be found at https://support.google.com/analytics/answer/6004245 (see section ‘Information for Visitors of Sites and Apps Using Google Analytics’).
Bear in mind that if you choose to disable all cookies, this can affect the Website functions, some of the features that make the Website more efficient may not function.
The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information provided to us, both during transmission and once we receive it.
We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about the security of the Website, you can contact us with the corresponding message via our support channels or contact forms.
The Website is not intended for children. Therefore, we do not knowingly or intentionally collect or solicit any personal information from children. For the purposes of this Section XI the terms “child” and/or “children” in the context of data processing activities may be interpreted on a case-by-case basis as prescribed by applicable data protection laws. No one who is considered a “child” under applicable data protection laws is allowed to directly provide any personal information via the Website.
As a general rule we consider a person under the age of 16 to be regarded as “a child” until we have legal grounds to conclude that a person under 16 should be treated as an adult as per provisions of local data protection rules or based on the parent authorization provided to us directly.
Solely the holders of parental responsibility are liable for preventing their children from providing personal information via the Website without relevant verifiable parental consent. If we learn that we have collected personal information from a child without verification of parental consent, we will erase that information as quickly as possible. If you reasonably believe that we might have any information from or about a child, or a child has directly provided us with personal information via the Website without verifiable parental consent, please contact us.
Please also bear in mind that you may purchase a subscription on the Website, provide any payment details or card information only if you have reached the age of majority or legal age in the applicable jurisdiction.
In case we change our Privacy policy, we will post the changes on this page. Please check the Website regularly for any changes.
If you have any questions about this Privacy policy, please feel free to contact us at support@iscanner.com or using this contact form.
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